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CVV2 is an extra 3-4 digit number located on your credit card and is used to help prevent credit card fraud. It is in no way associated with your credit card's PIN number. We request that you include this number for security purposes. Visa, Mastercard, Discover.
Your CVV2 number can be located on the back of your credit card. It is a 3 digit number located in the top-right corner of the signature box. Please refer to the images below for more information. American Express: Your CVV2 number can be located on the front of your credit card.
It is a 4 digit number located directly to the upper-right of your credit card number. Please refer to the images below for more information.
Unless accommodation is prepaid, reservations must be guaranteed by a valid credit or debit card. Cancellations / amendments must be received before 12 noon 3 days before the date of arrival or the value of the first night accommodation will be charged. If a debit card is used to guarantee a reservation, the full amount may be charged to the card before arrival in line with our cancellation policy. For reservations of 4 rooms or more, a none refundable deposit of 25% is required at the time of booking and cancellations / amendments must be made no less than four weeks before the date of arrival - otherwise a charge of the total value for the whole booking may be charged. For reservations of 7 nights and more, a none refundable deposit of 25% is required at the time of booking and cancellations / amendments must be made no less than four weeks before the date of arrival.
Different conditions apply at Festivals, Race Meetings and Holidays. On occasions special offers and promotions are available. Refer to the detailed terms below.
A minimum stay policy has now been adopted for many weekends. For guests staying on a Friday or Saturday night, a 2 nights minimum stay maybe applicable. This could include either the Thursday or Sunday nights. At other times of the year, a longer minimum stay is applicable e.g. Cheltenham Gold Cup. On occasions, an early booking for a single Friday or Saturday night may be agreed, and a £20 supplement will be applied for regular rooms and £35 for themed and luxury double rooms. For single night bookings accepted 2 days or less before the day of arrival, no supplement will be charged.
Rooms will be available from 2.00 p.m. for check in. For early arrivals [from 7.30 a.m.], subject to availability - an additional 50% of the room rate will be charged - please request when making your booking. Last check out time is 11.30 a.m. late checkouts may be available at an additional charge: up until 4.00 p.m. - an additional 50% room rate charge. Our reception closes at 10.30 p.m. prompt. For guests requiring a later check in, this is subject to prior agreement and a £30 supplement is applicable.
Children of any age are welcome. However, during the week, we cater mainly for business guests and adult leisure travellers. We are unable to provide high chairs and we have a limited number of cots available - please request in advance. For babies and children aged 2 and under, and not occupying their own bed - sleeping in either their parent's bed or in their own cot, no charge is applicable. Beaumont House cots are available on a complimentary basis [subject to availability]. A £25 surcharge per night is made for children aged 3 and over occupying either their parent's bed or an extra bed.
Unfortunately, we are unable to accommodate pets.
Very occasionally, guests ignore our no smoking policy. The smell of tobacco lingers and it is quite apparent when this happens - perhaps not to smokers, who are not so aware of the odour left. When guests do smoke, we will now charge an additional one-night room rate to cover the additional costs encountered.
As well as wireless [which covers all of Beaumont House]; a free broadband connection point is available in all rooms. Guests should ensure that their computers are sufficiently protected with Firewall software before connecting to the Internet. Beaumont House will accept no responsibility for loss / consequential loss for the use of this free facility by guests. No charge is made for using this facility.
We will do our best to reunite guests with their left property. It will be held for 3 months before disposal. If owners are unable to collect their property, this will be posted on a signed for basis, unless we are instructed otherwise. A standard £3.50 is added to the postal cost to cover packaging and return costs – usually involving a special trip to the Post Office which takes 30 to 45 minutes – depending on the queue length at the Post Office!
We use the highest level of security and encryption methods available for processing payments online. That means your payment details are as secure as they possibly can be when you make a reservation or purchase gift vouchers from us.
All personal information requested in making your reservation is solely used for the purpose of handling the reservation process. Your personal data is not sold to third parties.
For reservations including the 24th December to 1st January inclusive a custom cancellation policy applies. Any cancellation must be made no later than 30th November. On 1st December the total amount of the reservation will be charged. In case your card provider declines the transaction, we will do our best to contact you by telephone and / or email. If we are unable to contact you, your booking will be cancelled. It is therefore important that valid card details are given when making a booking.
Please note that no housekeeping is provided on the 25th and 26th December and a substantial Continental Breakfast is served in place of the usual Full English.
Cheltenham Gold Cup [March] for reservations made before 1st November
A £75 none refundable deposit has been charged and in addition, the first night of your stay will be charged on 1st November. The balance will be charged on 1st March. All payments are none refundable.
Cheltenham Gold Cup for reservations made after 1st November
A £75 none refundable deposit has been charged and in addition, the first night of your stay has been charged. The balance will be charged on 1st March [or on the day of booking if after 1st March]. All payments are none refundable.
November Open Race Meeting
100% of the first night will be charged on the day of booking and is none refundable. One month before the Festival the balance will be charged and this payment is also not refundable.
For reservations including the first weekend of the Festival, 100% of the first night will be charged on the day of booking and is not refundable. If cancelled after one month before the commencement of the Festival the total stay will be charged and is not refundable.
On occasions special offers and promotions are available These are obtainable by entering a Promotion Code. It is deemed that if guests enter the promotion code to receive the advantage, the terms and conditions for that promotion have been read, understood and accepted.
A refundable deposit of £20 will be taken on completion of this booking, a further payment will then be processed for full payment for Festivals, Race Meetings and Holidays dates – please see full terms and conditions for further information